Refund Policy

Our Commitment to You

At RHCC ProLearn, we value your trust and aim to provide a seamless experience across all our coaching and computer training programs. Our refund policy is designed to be clear and student-centric.

1. Eligibility for Refund

• Applicable only for paid courses purchased on rhccprolearn.com.
• Requests must be submitted within 7 days of purchase or enrollment.
• Refund is valid only if less than 20% of the course has been accessed.
• No refunds for offline or one-on-one classes once sessions begin.

2. Non-Refundable Scenarios

• Missed classes without notice.
• Customized or discounted promotional courses.
• Technical issues due to user’s device or internet.

3. How to Request a Refund

Email us at rhcchelpdesk@gmail.com with the subject line: "Refund Request – [Course Name]". Include:

• Your full name & registered mobile number
• Course name and enrollment date
• Reason for the refund

*Our team will review and respond within 5 business days.

4. Refund Timeline

Approved refunds will be processed within 7–10 business days to the original payment method. No cash refunds are available.

5. Dispute Resolution

For unresolved refund concerns, please contact rhcchelpdesk@gmail.com. We'll ensure a timely resolution.